Update as of August 28: Limited space expected on Lakeshore West today.
Limited space is expected on Lakeshore West trains departing Union Station between 15:30 and 19:30.
Customers will receive updated communications outlining the above with a note, ‘If your schedule allows, consider adjusting your travel time or choosing an alternative option to avoid the peak crowd.’
From: Internal Customer Communications
Sent: Tuesday, August 25, 2026 2:10 PM
Subject: RE: CCN: CNE 2026
Update as of August 25: We are expecting limited space on Lakeshore West trains with very few to no seats available this afternoon and evening (August 25).
Here’s what you need to know:
- Trips departing Lakeshore West line stations to Union Station between 16:51 to 18:55 may experience limited space.
- Trips departing Union Station to Lakeshore West line stations between 22:17 to 00:25 may experience limited space.
Customers will receive updated communications outlining the above with the note ‘If your schedule allows, please consider travelling earlier or later’.
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Reminder: Strollers can be brought on our rail service at any time.
For customers safety and comfort, we ask that they consider using a stroller that can be easily folded and stowed if they are able.
Customers can help the train depart on time by spreading out along the platform at the station and using all available doors to board if they are able.
See attached for additional information.
From: Internal Customer Communications <InternalCustomerCommunications@metrolinx.com>
Sent: Thursday, August 20, 2026 4:29 PM
Subject: CCN: CNE 2026 - REMINDER
REMINDER: The 2026 Canadian National Exhibition (CNE) kicks off tomorrow, Friday, August 21, and runs until Monday, September 7, 2026. We have also adjusted train service on the Lakeshore West and Lakeshore East lines to support customers travelling during this period. Please see the Appendix for details.
From: Internal Customer Communications <InternalCustomerCommunications@metrolinx.com>
Sent: Friday, July 31, 2026 1:36 PM
Subject: CCN: CNE 2026
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CUSTOMER COMMUNICATIONS NOTICE |
Please review and share this notice with your teams. It contains important information that will affect customers.
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Subject: |
CNE 2026 |
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Impact Date(s): |
August 21 – September 7, 2026 |
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Reference Number / PCD: |
217 / 1612 |
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Internal Customer Communications Contact: |
Aneeshan Kandasamy |
The Canadian National Exhibition (CNE) is running from Friday, August 21 – Monday, September 7, this summer.
We’re adjusting train service along Lakeshore West and Lakeshore East to help customers GO to the CNE!
See appendix for service summary.
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Question |
Answer |
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Will GO Transit be adjusting schedules to and from CNE? |
Yes! We’re adjusting train service along Lakeshore West and Lakeshore East to help you GO to the CNE!
Please see the Appendix for all the adjustments to travel to and from the CNE on the Lakeshore East, Lakeshore West and Stouffville lines.
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Are there discounts or partnership perks with CNE? |
When you ride GO, you can save on your CNE admission with PRESTO. Simply tap your PRESTO card when you ride GO and enjoy a discounted ticket price for the CNE.
If you’re looking to redeem this perk when buying your ticket online, make sure you select it from the option on the CNE webpage. When buying your tickets, you’ll be directed to enter your PRESTO card number, and from there you’ll be able to take advantage of some serious savings!
For more information: https://www.gotransit.com/en/partners-and-promotions/go-to-the-cne
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Will GO Transit be on-site at the CNE? |
With the CNE returning, the GO Transit team is participating with an on-site activation near the Midway.
Here are the details:
Brand ambassadors and GO Bear will be there to greet and engage with visitors.
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How much are kids GO tickets? |
Remember kids 12 and under always ride free with GO!
We’ve introduced fare discounts for teens and post-secondary students travelling on GO Transit and UP Express with PRESTO. Youth (ages 13-19) and full-time post-secondary students (any age) save 40% off the full adult fare with PRESTO. To set up a youth or post-secondary fare, customers need to have a GO Student ID. Learn about how to get one here.
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Can I use a Weekend or Weekday Group Pass to get to the EX? |
GO Transit wants to help make your journey as easy and affordable as possible with Weekend and Weekday Group Passes – Plus, Kids GO Free!
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Are veterans allowed to ride free on August 22? |
On Saturday, August 22, we’re showing our appreciation by offering veterans and one companion and currently serving members of the Canadian military free travel on the GO train, GO bus or UP Express to this year’s Warriors’ Day Parade at the CNE.
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Are strollers allowed on the GO Train? |
If you’re bringing a stroller on a GO train, please use one that can be folded and easily stowed, instead of bulkier/wagon styles if you are able. With so many people using GO to get to the CNE, space is limited; courtesy and consideration will help make it a comfortable and safe ride for everyone. To help make your journey easier, we’ve removed the metal pole from the middle of one doorway on each coach, providing you with more space to board and exit the train with your stroller.
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Communication to customers began on July 30, 2026, on the selected channels below:
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☒ On the GO (OTG) email/SMS ☒ gotransit.com & upexpress.com ☒ Live onboard train announcement ☒ Automated station announcement ☒ Social media (X/Instagram) ☒ IVR ☒ Digital signage ☒ Handouts |
☒ Posters ☒ Whiteboard ☒ TVM upper display ☒ Bus ticker ☒ Automated bus announcement ☐ GO newsletter subscription ☐ GO e-mail subscription ☐ No customer communications, internal only |
Lakeshore West:
Weekday
Customers travelling to Union Station:
- Trains scheduled to depart Aldershot GO, between 09:06 and 17:03, will depart one minute earlier.
- Trains scheduled to depart West Harbour GO, between 09:25 and 15:26, will depart one minute earlier.
- Additional trips will depart Exhibition GO to Union Station at 10:21, 13:21, 14:51, 16:29, 17:21, 17:51 and 18:43.
- The 11:10 train departing Confederation GO will depart one minute earlier.
- The 22:24, Friday-only train departing West Harbour GO will run Monday through Friday for the duration of the CNE.
Customers travelling from Union Station:
- An additional trip departs Union Station at 09:32 and arrives at Exhibition GO at 09:46.
- Trains scheduled to depart Union Station between 15:50 and 17:29 will depart two minutes earlier and will stop at Exhibition GO.
- The 22:07 train departing Union Station to Niagara Falls will depart 11 minutes earlier and will make stops at Mimico, Long Branch, Clarkson, Bronte and Appleby GO.
- An additional trip departs Union Station at 00:17, Monday to Thursday only, and arrives at Oakville GO at 01:05.
Customers travelling from Exhibition GO:
- Trains departing between 10:24 and 22:15 will depart one minute later.
Weekend
Customers travelling to Union Station:
- An additional trip departs Exhibition GO to Union Station at 13:21.
Customers travelling from Union Station:
- Additional trips will depart Union Station at 13:59, 14:35 and 14:59 and will arrive at Exhibition GO at 14:13, 14:51 and 15:13.
Lakeshore East:
Weekday
Customers travelling to Union Station:
- Additional trips will depart Whitby GO at 15:31, 15:58 and 16:28, making all stops to Union Station, arriving at 16:33, 17:00 and 17:30.
Customers travelling from Union Station:
- An additional trip departing Union Station at 22:35, Friday only, making all stops to Whitby GO, arrives at 23:35.
- An additional trip departing Union Station at 23:35, Monday to Thursday only, making all stops to Whitby GO, arrives at 00:35.
Weekend
Customers travelling to Union Station:
- Trains scheduled to depart Durham College Oshawa GO, between 07:37 and 14:07, will depart one minute earlier.
- The 14:24 train departing Durham Oshawa GO will depart three minutes earlier at 14:21.
Customers travelling to Durham College Oshawa GO:
- The 23:32, 00:02, and 00:32 trains departing Danforth GO will depart one minute later.
- The 01:02, Saturday only, train departing Danforth GO will depart one minute later.
Customers travelling from Union Station:
- An additional trip departing Union Station at 23:35, making all stops to Whitby GO, arrives at 00:38.
Stouffville line:
Weekday
Customers travelling to Union Station:
- An additional trip departing Unionville GO at 16:36, making all stops to Union Station, arrives at 17:17.