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CCN - Barrie MTC: September 12-13 & 19-20

Aug 28, 2026 at 1:30 PM

 

CUSTOMER COMMUNICATIONS NOTICE
INTERNAL USE ONLY

 

Please review and share this notice with your teams. It contains important information that will affect customers.

 

Subject:

Barrie Major Track Closure

Impact Date(s):

September 12-13 & 19-20

Reference Number / PCD:

240 / PCD 1719

Internal Customer Communications Contact:

Constantina Ellinas

 

KEY DETAILS

 

On the weekends of September 12 - 13 and 19 – 20, planned construction (MTC) is taking place on the Barrie line, Kitchener line and UP Express.

 

Here’s what you need to know:

 

  • Barrie Line:
    • There will be no GO Transit service between Downsview Park GO and Union station on September 12 – 13 and 19 – 20.
    • Go trains will run between Allandale Waterfront and Downsview Park GO. Trains will arrive and depart at these stations as regularly scheduled.
    • From September 14 to 18, most trains will arrive or depart several minutes before or after normally scheduled.
    • To note: Subway service on Line 1 between St Clair and College will be closed on September 19 and 20. Visit ttc.ca for details.
    • Here’s the why: Metrolinx is transforming GO Transit to bring more frequent two-way, all-day service to the Barrie line seven days a week. To support the future addition of a second track, key areas of the corridor along the Barrie line are being expanded. Learn more about this important work and benefits it will bring your future commute. 

 

 

Regular scheduled service will resume Tuesday September 22, 2026.

 

Full schedule details and alternate travel options are listed in the appendix below.

 

 

Station Access Program: Vendor Check-In/Check-Out

All vendors and contractors must complete the online Station Access form when arriving on site and again when leaving: (LINK).

  • Please remind vendors and contractors to complete the form, where applicable.
  • More information is available on the Station Access Program SharePoint site: (LINK).

 

 

FAQ FOR FRONT-LINE

 

Question

Answer

BARRIE LINE

Will there be train service this weekend on the Barrie Line?

 

Yes. On Saturday and Sunday, Sept. 12-13 and 19-20: 

  • GO trains will run between Allandale Waterfront and Downsview Park GO. 
  • There will be no Barrie line GO train service between Downsview Park GO and Union Station.  
  • Trains will arrive and depart all other stations as regularly scheduled.  

 

 

Why is there no Barrie train service?  

 

 

Metrolinx is transforming GO Transit to bring more frequent two-way, all-day service to the Barrie line seven days a week. To support the future addition of a second track, key areas of the corridor along the Barrie line are being expanded. 

 

 

If there is no train service, how will I get to and from Toronto?  

 

Service to Union Station is available at Downsview Park GO, by taking TTC Line 1 south.  

 

How do I travel to Downsview Park GO from Union Station, are there other transit options for me? 

 

Yes! Customers can access this station via TTC Line 1 from Union Station.  

 

 

CUSTOMER COMMUNICATIONS TACTICS

 

Communication to customers is set to launch in the next week on the selected channels below:

 

☒ On the GO (OTG) email/SMS

☒ gotransit.com

☒ Live onboard train announcement

☒ Automated station announcement

☒ Social media (X/Instagram)

☒ IVR

☒ Digital signage

☒ Handouts

☒ Posters

☒ Whiteboard

☒ TVM upper display

☒ Bus ticker

☒ Automated bus announcement

☐ GO newsletter subscription

☐ GO e-mail subscription

☒ Paid Media Campaign

☐ No customer communications, internal only

 

  • Log a Customer Communication Observation

 

Help keep our customer communications accurate and up to date. If you see or hear information that needs correction, submit an observation here.

 

This includes: posters, handouts, digital signs or announcements.

 

 

 

 

 

 

 

APPENDIX

 

BARRIE LINE:

 

  • Saturday and Sunday, Sept. 12-13 and 19-20:
    • GO trains will run between Allandale Waterfront and Downsview Park GO.
    • There will be no Barrie line GO train service between Downsview Park GO and Union Station. 
    • Trains will arrive and depart all other stations as regularly scheduled. 
    • If you are travelling between Downsview Park GO and Union Station, please consider these TTC options: 
      • If you’re travelling to Downsview Park GO, from Union Station; take TTC Line 1 north. 
      • If you’re travelling to Union Station, from Downsview Park GO; take TTC Line 1 south. 

 

  • Monday, Sept. 14 and Tuesday, Sept. 15 the following trips will be affected:
      • Southbound:
        • The 15:04 Aurora GO- Union Station train will begin at Maple GO at 15:19. 
        • GO buses will be available at Aurora and King City to connect to the train at Maple GO.
      • Northbound:
        • The 12:54 Union Station – Aurora GO will end at Maple GO at 13:29. 
        • GO buses will be available at Maple for customers travelling to King City and Aurora GO stations.  

 

Regularly scheduled service will resume Tuesday, Sept. 22.